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Our FREE standard delivery service will deliver your order within 3 days (excludes Sundays). In exceptional circumstances standard delivery may take longer but our Customer Experience team will communicate this directly with you.
On Special Order Items e.g. our made-to-order wedding rings will typically be delivered in 2-4 weeks. Your order and delivery will be managed by our Customer Experience team.
Deliveries to South West England, Scotland, Highlands & Northern Ireland may take up to 24 hours longer to reach you.
Gift Card orders placed after 3pm ways will be delivered to mainland UK addresses within 2 working days. Find out more
Our next day delivery service is FREE. Order by 6pm (Sunday - Friday) for delivery the following day. More information on express delivery
FREE Click & Collect from any mainland showroom (excluding airports and orders paid for by PayPal or Interest Free Credit).More information on Click & Collect
Returns Policy: 30 day hassle-free returns via post or a Mappin & Webb boutiques. See our full Returns policy here.