We want to hear from you!

We would be delighted to hear from you, please let us know what you think of our online products and services. To enable us to deal with your enquiry we have two dedicated services.

Online Support Team

To help us to deal with your online related enquiries please contact us on mwenquiries@mappinandwebb.com.

Our Address:

MappinAndWebb.com,
Aurum Holdings Limited,
Aurum House,
2 Elland Road,
Braunstone,
Leicester,
LE3 1TT

Telephone Contact:

For all website and general enquiries you can also call the Mappin & Webb Team, where a dedicated team of advisors will be able to assist you.

Helpline:

Monday - Friday: 9am - 5pm

Call us on 0800 111 4524   *Including Bank Holidays*

Mappin & Webb Customer Relations Department:

Our dedicated Customer Relations Department here at Mappin & Webb value your feedback and would be delighted to hear from you.

At Mappin & Webb we aim to provide you with world class customer experience at all times. We would like to know if we have not done so and take such matters very seriously.

All customer complaints can be submitted in writing to the Mappin & Webb Customer Relations Department to the head office address listed above, or, you are welcome to email our team at Customer Relations