Caring For Your Watch
Not only can we help you choose your perfect watch, we can help you keep it in top condition once it’s yours. Whether it’s a new battery, a change of strap or a full overhaul service, we have a team of specialist watch technicians who are here to help. Their training on some of the world’s best watch brands, combined with their love of watches is what makes them tick (sorry); you can rest assured that your watch is in good hands.
Nine ways to care for your watch - from a Mappin & Webb Watch Technician
- Avoid leaving your watch in extreme temperatures and direct sunlight. Generally, extreme heat can shorten the battery life of a quartz watch and extreme cold can make your watch gain or lose time. Direct sunlight can fade leather and plastic straps.
- Although most watches are shock resistant to a degree, avoid extreme shock or impact to your watch.
- Have your watch checked and serviced regularly. Our team will tell you how often you need to have your watch serviced to keep it running on time.
- If you wear your watch as regular as clock work, you should wipe it gently at the end of the day with a slightly moistened soft cloth, and then dry it carefully. This will remove any dust, dirt or perspiration that builds up during the day. When you’re not wearing your watch, try and store it in a soft cloth.
- Check your watch's water resistance and make sure you follow the manufacturer's instructions. If water or condensation appears inside your watch face, or if your watch has been worn in salt water, and is not designed to avoid corrosion, have it checked by a watch specialist. We recommend bringing your water resistant watch in for a maintenance service every one or two years. That way we can change and reseal the battery and keep it well protected.
- If you wear perfume, put it on and allow it to dry before putting on your watch. The chemicals can erode the strap.
- Avoid exposing your watch to strong electric fields and static electricity. Most electrical household appliances will not affect your watch but you need to be careful as close contact can affect its timekeeping.
- An automatic watch which hasn’t been worn for a while may stop. If this happens, turn the crown clockwise a few times before resetting the time. Manual watches should be wound at the same time each day, ideally before wearing. This will help with accuracy and power reserve.
- Every watch is unique and comes with special instructions. Make sure you read your watch manual to so you understand your watch’s specific needs. If your watch stops working, we don’t advise trying to repair it yourselves. Our team of watch specialists have all the time in the world to help.
If you need any advice on the care of your watch, our team of experts are always on hand to help. To make an appointment or speak to a watch specialist, please contact your nearest showroom.