Contact Us

We want to hear from you!

We would be delighted to hear from you, please let us know what you think of our online products and services. To enable us to deal with your enquiry we have two dedicated services.

Online Support Team

To help us to deal with your online related enquiries please contact us on mwenquiries@mappinandwebb.com.

Our Address:

MappinAndWebb.com,
Aurum Holdings Limited,
Aurum House,
2 Elland Road,
Braunstone,
Leicester,
LE3 1TT

Telephone Contact:

For all website and general enquiries you can also call the Mappin & Webb Team, where a dedicated team of advisors will be able to assist you.

Helpline:

Monday - Friday: 9am - 5pm

Call us on 0800 111 4524.

Mappin & Webb Customer Relations Department:

Our dedicated Customer Relations Department here at Mappin & Webb can advise you on a query or a complaint about the service that you received in one of our showrooms.

All customer complaints must be submitted in writing to the Mappin & Webb Customer Relations Department to the head office address listed above.