Jewellery Care

Caring for your Diamond

Diamonds may be the hardest natural substance known to man, but they need looking after. Soap, cosmetics, cooking grease, natural skin oils - these can dull any gem. But if you care for it and keep it clean, your diamond will reflect more light and actually look bigger.

Be careful not to get chlorine bleach on your jewellery. It won't damage the diamond, but it can pit or discolour the mounting. Also, don’t wear your diamond to do heavy work. Even a diamond can be chipped by a hard blow along its grain. Diamonds can also scratch each other, as well as other stones and metals. So keep them separate from your other jewellery.

Give your diamonds an annual 'check-up'. Over the course of the Mappin & Webb ten year diamond guarantee, one of our craftsmen will check and clean your jewellery once a year, free of charge, to keep it in perfect condition.
Cleaning your Diamond

Brush your jewellery gently with a toothbrush in a bowl of warm, liquid detergent suds. Then put it in a wire strainer and rinse under a warm tap, before patting it dry with a soft, lint-free cloth.

Mappin & Webb recommend that every diamond is cleaned and inspected at least once a year to ensure it remains as beautiful as the first day you wore it. For more information or to make an appointment for a jewellery clean please contact your nearest showroom where our skilled diamond specialist will be there to help.
Caring for your Pearls

Pearls are very beautiful, but they are also delicate by jewellery standards. The layers of nacre that make up a pearl are soft and easily damaged. Because it's an organic compound, a pearl can easily be dulled or even eaten away by chemicals and alcohol.

Cultured pearls should only ever be washed in very mild, soapy water - nothing else. It's also a good idea to bring them in for restringing every couple of years, especially if you wear them a lot.