Welcome to our Luxury Watches Virtual Boutique - offering you real time expert advice and guidance on all luxury timepieces.
Let our in-house experts guide you through your own personalised shopping experience from the comfort of your own home or office. Our hands-free, co-browsing option allows you to sit back and chat with our experts as they do the browsing for you.
About The Service
Our Luxury Watch experts have years of in-store experience advising on the world's finest timepieces. This knowledge is now available to you, live and on-demand, between 9AM and 9PM, 7 days a week.
Whether it's advice on a particular timepiece or help finding the right style for you, our experts are on hand to assist.
You can engage in a consultation in a manner that feels comfortable for you, with the following options available:
Live Video Chat
If you’d like to see an operator
Live Audio Chat
If you’d like to speak with an operator
Live Text Chat
If you’d like to text/type only
Discuss luxury timepieces in real time from your home or office
If you choose our Video option, you don't need to be on camera.
Expert advice on some of the world’s most renowned and prestigious brands
© 2021 Mappin & Webb
Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secured Trust Bank PLC trading as V12 Retail Finance and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg trading as PayPal Credit. Watches of Switzerland Company Limited is authorised by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out.