Our Rolex team

Our team of experts within each Mappin & Webb showroom are trained to help you find timepieces you will treasure forever. Our expertise and passion for luxury watches will always shine through, creating the perfect watch buying experience.

In addition, the Mappin & Webb Watch Services team are dedicated to maintaining the function and beauty of all your precious pieces, with on-site experts present in many of our showrooms, many with full Service Centre accreditation from Rolex.

Creating memories

“As an Official Rolex Retailer in Manchester, the team and I are incredibly proud to represent Rolex, a company with such an amazing heritage. We feel privileged that we can help our clients to discover the perfect watch to mark special occasions throughout their lives. In creating these memories, the experience we offer at Mappin & Webb is at the heart of everything we do. Our clients put their trust in us and we hope our relationship is one that will last a lifetime.”

Lorraine Jones – Manager Mappin & Webb Manchester

The authentic Rolex experience

“The team and I at Mappin & Webb Kingston offer the authentic Rolex experience. We enjoy sharing our horological knowledge against the beautiful backdrop of our showroom environment. We believe passionately in sincere engagement with our clients at every stage of their Rolex journey, from the first enquiry, to purchase and after-care. We provide a service that emulates the precision and reliability of the Rolex brand we are so privileged to be associated with.”

George Flicker – Manager Mappin & Webb Kingston-upon-Thames

Iconic timepieces

“We are incredibly proud to represent Rolex on Regent Street, and as our flagship showroom in the heart of London we offer an experience like no other. Our team of sales professionals are here to share their expertise and passion with you, as they guide you through our collection of iconic Rolex watches.”

Hayley Kennedy – Manager Mappin & Webb Regent Street, London