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The Mappin & Webb Difference

Our Team

Our team of experts within each Mappin & Webb showroom are trained to help you find timepieces you will treasure forever. Our expertise and passion for luxury watches will always shine through, creating the perfect watch buying experience.
In addition, the Mappin & Webb Watch Services team are dedicated to maintaining the function and beauty of all your precious pieces, with on-site experts present in many of our showrooms, many with full Service Centre accreditation from Rolex.

Lorraine Jones Image

“As an Official Rolex Retailer in Manchester, the team and I are incredibly proud to represent Rolex, a company with such an amazing heritage. We feel privileged that we can help our clients to discover the perfect watch to mark special occasions throughout their lives. In creating these memories, the experience we offer at Mappin & Webb is at the heart of everything we do. Our clients put their trust in us and we hope our relationship is one that will last a lifetime.”

Lorraine Jones – Manager Mappin & Webb Manchester

George Flicker Image

“The team and I at Mappin & Webb Kingston offer the authentic Rolex experience. We enjoy sharing our horological knowledge against the beautiful backdrop of our showroom environment. We believe passionately in sincere engagement with our clients at every stage of their Rolex journey, from the first enquiry, to purchase and after-care. We provide a service that emulates the precision and reliability of the Rolex brand we are so privileged to be associated with.”

George Flicker – Manager Mappin & Webb Kingston-upon-Thames

Hayley Kennedy Image

“We are incredibly proud to represent Rolex on Regent Street, and as our flagship showroom in the heart of London we offer an experience like no other. Our team of sales professionals are here to share their expertise and passion with you, as they guide you through our collection of iconic Rolex watches.”

Hayley Kennedy – Manager Mappin & Webb Regent Street, London

Visit us in store

Mappin & Webb is proud to be part of the worldwide network of Official Rolex Retailers, trusted with selling and maintaining Rolex Watches. Our experts are at your service to help you choose the Rolex watch that best suits you, within the wide range of Rolex timepieces. All of our showrooms across the UK are recognised as Official Rolex Retailers - this is your guarantee that we only sell genuine Rolex timepieces.

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