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Mappin & Webb Care

At Your ServiceMappin & Webb Care

Simple and secure, Mappin & Webb Care protects your new items against accidental damage anywhere in the world and much more.


Full protection against accidental damage and theft


Rest easy knowing that you're protected worldwide


Full coverage for both jewellery and watches


Full protection against accidental damage and theft

designed to give you complete peace of mind

If you've just purchased something special, protecting it from the moment you walk out of the showroom is paramount. Mappin & Webb Care, exclusively from Mappin & Webb, does just that. Protect your new item for up to five years against accidental damage and theft with a simple one-off payment.

Read on for further details of Mappin & Webb Care or simply click the button below to speak to one of our Virtual Boutique experts. Cover can be arranged both online and in our showrooms.

Details of your cover


All jewellery and watches purchased are covered from the moment you leave the showroom, effective worldwide, against the following:

  • Accidental Damage: as the result of an accident
  • Breakdown: If your insured item stops working because of the sudden and unexpected stoppage or failure of the insured item caused by a mechanical or electrical defect, after the manufacturer’s warranty has expired.
  • Theft:
    • If your insured item is taken unlawfully from you or from anyone using or storing your insured item with your permission.
    • If the insured item is in a building and locked in an immovable compartment and there is evidence of forced entry.
    • If the insured item is concealed in a compartment or boot in an unattended vehicle and there is evidence of forced entry.

Certain conditions are excluded from Mappin & Webb Care cover, including the following:

  • Items that have been lost
  • Any loss of a single earring from a pair of earrings
  • Minor denting or scratching caused by normal wear & tear
  • Routine servicing and Battery changes due to general wear
  • All Tag Connect smartwatches are exempt from Mappin & Webb Care

Find out More About Your Cover - Insurance Product Information Document (IPID)


Use our Mappin & Webb Care calculator below for an easy way to calculate the cost of peace of mind for your precious luxury watch or jewellery piece. Enter the value of your purchase below to find out both the 3 year and 5 year insurance costs.

Value of Your Product


Cost of Cover

3 Year Cover


5 Year Cover


*Certain exclusions may apply. The maximum single piece value that Mappin & Webb Care covers is £20,000.


Mappin & Webb Care can be arranged in any of our showrooms or online through the Virtual Boutique. In both cases, you will be looked after by one of our experts to give you complete peace of mind.

Opening hours: 9AM - 9PM (GMT), 7 days a week.

Details of your cover


When does my cover start?

How long does the cover last?

Can I pay monthly for Mappin & Webb Care?

How do I make a claim?

Am I covered if my item is stolen while I'm abroad?

Am I eligible for Mappin & Webb Care?

Are there any other restrictions I should know about?

When does the cover start and end?

What are my obligations?

In the event of a theft, how should I claim?

How do I cancel the contract?

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