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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come. Our exclusive Mappin & Webb Care offers immediate insurance cover for your precious fine jewellery, silver gifts and timepieces.

With Mappin & Webb Care your pieces are protected against accidental damage & theft. A simple one off payment, for three or five years' cover will provide protection starting from the moment you leave one of our boutiques. No further payments needed and you will receive no penalties for claiming. Mappin & Webb Care offers you complete peace of mind, both inside your home and anywhere in the world.

With minimum fuss, we will repair or replace your item promptly; all you need to do is make a claim at any Mappin & Webb boutique.

For fine jewellery purchases, Mappin & Webb Care will provide a free in-store clean and inspection annually, free Rhodium plate on white gold, and a free jeweller cleaner or diamond dazzle stick for diamonds.

For luxury timepieces over the value of £10,000 Mappin & Webb Care will provide you with a free watch winder and an annual 5 point health check annually. Cover will also extend to malfunction in the case of clocks, watches and barometers. To discuss Mappin & Webb Care with a member of our team, please contact your nearest boutique.

Aurum has a financial interest in the insurance programme from which an underwriting profit or loss may arise.

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If you can’t find what you’re looking for, our customer service team who will be happy to assist you with any questions you have.

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You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

Find Out More