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By Personal Appointment

By personal appointment

Due to the recent government guidelines around COVID-19 we have unfortunately had to close our stores once again. However, we are delighted to be able to offer alternate means of appointment. Using our 'By Personal Appointment' booking tool, you can request telephone and video appointments and be given a fully personalised shopping experience with a dedicated member of our in-store team.

After requesting your appointment, we will be in touch to ensure that we can make all the necessary preparations to be able to assist you with all your needs.

You can continue to shop our largest selection of luxury watches and jewellery online with free next day delivery or by using our Click & Collect service in selected stores nationwide. Find out more.

Book an Appointment

Let our in-house experts guide you through your own personalised shopping experience from the comfort of your own home or office. Our hands-free co-browsing option allows you to sit back and chat with our experts as they do the browsing for you.

Start Live Consultation*
*Service subject to availability

Our In-Store Policy

Keeping you and our in-store teams safe is our absolute priority. Please see below the measures we are taking to ensure you can shop safely with us.

social distancing space
Keep Your Distance
sanitisers
Use the Hand Sanitiser Provided
social distancing protection
Masks and Gloves are Available for Your Use
sanitised watches and jewellery
Our Products are cleaned with a UV Sanitiser Machine

We will be remaining at a safe distance of 2 metres, and ask that face masks are worn at all times.


We have masks and gloves available should you wish for them as well as hand sanitisers throughout our stores.


Our products will be treated with extreme care, and will be cleaned with a UV sanitiser machine every time they are handled.