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Gift Cards

Finding the perfect gift for a friend or loved one can be tricky. You know they enjoy the finer things in life, but with so many beautiful things to choose from, where do you start?

Buying a Mappin & Webb Gift Card takes all that worry away. Available in a range of values, it allows the person you’re buying for to choose their perfect item themselves. There’s no expiry date and the card can even be topped up. Gift Cards can be redeemed online or in any of our showrooms.

Please also be aware that purchases for a small number of prestigious brands may not be possible with a Gift Card. For further information please use our boutique locator to contact your nearest boutique or make an appointment.

Alternatively, you can contact our client support team. Click here to find out how to get in touch.

How to use your Gift Card

Using the gift card online is really straight forward; it’s not too different to how you would use your credit or debit card to pay. Simply, add your items to your basket and at the checkout select ‘gift card’ as your payment option. If you haven’t got quite enough on your gift card to cover the full basket value, you can pay the balance on a credit or debit card.

How to check your balance

If you would like to check the balance of your Gift Card, you can register for an online client account and use our balance check facility.

Terms & Conditions

  1. Gift cards can be used at any Mappin & Webb showroom and online at
  2. Gift cards are not valid in conjunction with any other promotional offer or discounts and other exclusions may apply in store or online.
  3. Gift cards cannot be used to purchase other gift cards, and cannot be used retrospectively to pay for orders already purchased.
  4. Gift cards cannot be used in conjunction with Tesco vouchers or Insurance Claims.
  5. Gift cards will expire 24 months after its last use.
  6. Please treat the card as cash because Mappin & Webb is unable to replace the card if lost or stolen.
  7. The value of the card cannot be exchanged wholly or partly for cash.
  8. Orders placed on the day of the gift card activation will be subject to despatch delays of 24 hours.
  9. Only one Card can be used per transaction online, but multiple cards can be used in store. To check the balance of your card please call 0870 242 6682. For client services, please click here.

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