Click & Collect

Click & Collect offers all the convenience of buying online without the need to wait at home for your delivery.

How To Order

If your chosen item isn't stocked locally, you can purchase online for free delivery to a Watches of Switzerland Group showroom of your choice and we will notify you as soon as it's ready for collection.

Enjoy browsing our website
Add your chosen purchase(s) to your basket
In the checkout, select "Click & Collect" as your delivery option
Find your nearest or chosen showroom
Finalise your payment and complete your order
Your chosen store will contact you once your order has arrived and arrange a convenient date and time for you to collect

Please see the product pages for more specific estimates on product availability. Occasionally your order may take a little longer, but if that's the case we will contact you by telephone or email and let you know.

What You'll Need When Collecting

Firstly, we must let you know no other persons are authorised to collect your order. We’re sorry if this inconveniences you in any way but it is a security safeguard for you and every client.

A copy of your order acknowledgement email
The original payment card (used to verify your order where a card payment has been made)
Photo ID - Either a current passport, driving licence or a UK National ID card

Exclusions

Click & Collect is not available with orders paid on Interest Free Credit. Our Mappin & Webb boutiques in Guernsey and Heathrow Airport Terminal 5 are also excluded.

Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.