About Our Workshops

Specialising in bespoke pieces for individuals
and corporate gifting

About Our Workshops Banner image

About Our Workshops

Specialising in bespoke pieces for individuals
and corporate gifting

About Our Workshops

At Mappin & Webb, our workshops are at the heart of our commitment to exceptional craftsmanship. Combining generations of expertise with the finest traditional techniques and modern innovation, our skilled artisans create, restore, and repair pieces of enduring beauty and quality. From silverware and jewellery to bespoke commissions, every creation is crafted with precision, care, and attention to detail—upholding the standards of excellence that have defined Mappin & Webb for generations.

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OUR SILVERSMITHS WORKSHOP

Mappin & Webb has a proud heritage of creating some of England’s finest silverware, earning a global reputation for exceptional craftsmanship in gold and silver. Built on care, skill, and attention to detail, our tradition continues today.

Combining decades of expertise with the latest innovations, our silversmiths use both time-honoured and modern techniques to restore treasured pieces and create bespoke commissions. Every piece is crafted with precision, artistry, and lasting quality.

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Our Jewellery Workshop

Craftsmanship is more than tradition — it’s devotion. Inside our jewellery workshop, every piece begins as an idea shaped by skilled hands and generations of expertise. From the first sketch to the final polish, our craftsmen bring precision, artistry, and passion to life. This is where heritage meets modern design… Where timeless jewellery is created to be treasured for a lifetime.

Headed by our Director of Jewellery Services, Mark Appleby, has spent 38 years working in some of the most prestigious jewel houses in London, including almost three decades at Mappin & Webb.

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Jewellery Workshop

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Silversmiths Workshop

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Our Bespoke Services

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Contact The Team

If you have a question regarding any of the products featured, personalisation of an item or a unique commission in mind, please contact using this form. We aim to answer all enquiries within 24 hours.

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The Watches of Switzerland Group operates a network of retail stores, including Goldsmiths, Mappin & Webb, and the Watches of Switzerland.

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