Our Workshops

Specialising in bespoke pieces for individuals
and corporate gifting

About Our Workshops Banner image

Our Workshops

Specialising in bespoke pieces for individuals
and corporate gifting

​ At Mappin & Webb, our workshops are at the heart of our commitment to exceptional craftsmanship. Combining generations of expertise with the finest traditional techniques and modern innovation, our skilled artisans create, restore, and repair pieces of enduring beauty and quality. From silverware and jewellery to bespoke commissions, every creation is crafted with precision, care, and attention to detail—upholding the standards of excellence that have defined Mappin & Webb for generations.

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OUR SILVERSMITHS WORKSHOP

Mappin & Webb has a proud heritage of creating some of England’s finest silverware, earning a global reputation for exceptional craftsmanship in gold and silver. Built on care, skill, and attention to detail, our tradition continues today.

Combining decades of expertise with the latest innovations, our silversmiths use both time-honoured and modern techniques to restore treasured pieces and create bespoke commissions. Every piece is crafted with precision, artistry, and lasting quality.

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Jewellery Workshop Image

Our Jewellery Workshop

Craftsmanship is more than tradition — it’s devotion. Inside our jewellery workshop, every piece begins as an idea shaped by skilled hands and generations of expertise. From the first sketch to the final polish, our craftsmen bring precision, artistry, and passion to life. This is where heritage meets modern design… Where timeless jewellery is created to be treasured for a lifetime.

Headed by our Director of Jewellery Services, Mark Appleby, has spent 38 years working in some of the most prestigious jewel houses in London, including almost three decades at Mappin & Webb.

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Historical photograph of our workshop
Over two centuries

Handcrafted Heritage

The story of Mappin & Webb began when Jonathan Mappin founded a silver workshop in Sheffield. His vision was to craft exquisite silverware and he was soon enjoying success. In 1780, he was awarded the Freedom of the Company of Cutlers – a hallmark of quality in the trade. Today, Mappin & Webb continues to be known for its exceptional silverware, fine jewellery and portfolio of luxury Swiss watch brands. The expansion of our silver manufacturing with the Mappin & Webb workshop is testament to our enduring quality and craftsmanship – over 250 years after one man’s vision set the company on its path.

Corporate Services
Gifting & Awards

Corporate Services

If you're a business or corporation looking for bespoke options on a larger scale, head over to our Corporate Gifting & Services page to find more information, or reach out to us directly using the link below to discuss available options and requirements.

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If you have a question regarding any of the products featured, personalisation of an item or a unique commission in mind, please contact using this form.
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The Watches of Switzerland Group operates a network of retail stores, including Goldsmiths, Mappin & Webb, and the Watches of Switzerland.

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