Jewellery Repairs & Alteration

It's said that if you look after your most treasured possessions, they'll last a lifetime - and when it comes to fine jewellery, that couldn't be more true.

Mappin & Webb's expert craftsmen undertake a full range of jewellery repairs and re-modelling to both antique and modern pieces. From the simple re-sizing of a diamond engagement ring, remodelling or repairing an existing piece or replacing a lost item, we take the greatest of care with every piece we receive.

Our team of expert jewellery craftsmen will look at jewellery of any age, make or style and will do everything they can to make it shine.

We also offer a pearl stringing service, and can arrange for stone re-polishing and certification of gemstones as you require.

A full quotation is always provided before work begins and your jewellery is fully covered by our insurance whilst it is with us.

Dirt, marks, blemishes or scratches acquired through age or everyday wear can easily be removed from your fine jewellery to return a treasured piece to its former glory.

Our craftsmen take the utmost pride in their work, which is why we've been trusted for generations. For your piece of mind, all work undertaken by our jewellery craftsmen is guaranteed for 12 months. If you have a refurbishment or restoration enquiry, please contact your nearest boutique.

Contact Us

If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.

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Boutique Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.