Skip to main content

Watch Battery Replacement & Water Reproofing

A battery can run out at any time, so if your watch relies on one, we advise you to replace it within 24 months to keep it running smoothly.

A water-resistant timepiece will eventually lose its resistance, especially if it’s regularly used for diving, so be sure to bring it in to us for testing. Our watchmakers will replace your battery and reseal your watch, following five crucial steps:

  1. Replace the old battery, making sure it hasn’t leaked and damaged the movement.
  2. Examine the general condition of the movement, and check the consumption rate of the new battery.
  3. Renew all the sealing gaskets on the glass, crown and watch back, as well as the pusher seals for chronographs, if required.
  4. Test the watch’s water resistance in line with brand specifications, using specialist equipment.
  5. Check the timekeeping and make adjustments, if required.

We should point out that only the battery and reseal is covered by our 12-month guarantee. If the watch hasn’t been maintained to the manufacturer’s guidelines and serviced within the past three to five years, we cannot offer a guarantee on its future reliability.

Contact Us

If you can’t find what you’re looking for, our customer service team who will be happy to assist you with any questions you have.

Find Out More

Boutique Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

Go to Boutique Locator

Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

Find Out More
Back To Top