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- Quartz Watch Servicing
Quartz Watch Servicing
Checklist
Quartz watches may not have as many tiny moving parts as mechanicals, but they still require routine maintenance. Our expert watchmakers perform the following checks:
- Check the case and bracelet or strap.
- Detach the bracelet or strap, open the case, remove the stem and crown, and check the setting mechanism.
- Inspect the working of the hands and calendar mechanism, if fitted.
- Disassemble the movement and check the mechanical components and the electronic module.
- Replace any worn or malfunctioning mechanical or electronic parts.
- Carefully clean all the mechanical parts in specialist chemical baths, using automated cleaning machines.
- Reassemble the movement, fine-tuning it in line with brand specifications.
- Lubricate the setting and the calendar mechanism, if fitted.
- Make sure the timing of the movement is in working order, using specialist Swiss electronic testing equipment.
- Refit the dial and hands, and clean the case and bracelet, using ultrasound technology.
- Replace the case seals, if necessary, and return the movement to the case.
- Refit the bracelet or strap.
- Check the watch’s water resistance is in line with brand specifications.
- Check the correct functioning of the hands and calendar mechanism, if fitted.
To ensure the watch is functioning accurately, we then test it statically for two days. This final inspection before we return your watch to you is critical, because, after that, it’s guaranteed for 12 or 24 months, depending on the brand.

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Mappin & Webb Care
If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.
Find Out More© 2023 Mappin & Webb
Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secured Trust Bank PLC trading as V12 Retail Finance and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.
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