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Lifetime Diamond Promise

At Mappin & Webb we want to keep your diamonds looking as beautiful as the day you first acquired them.

That's why every diamond from Mappin & Webb is accompanied with a lifetime Diamond Promise and a guarantee that our master craftsmen will carefully inspect and clean them once a year for the next decade.

We also offer a comprehensive range of services including repairs and valuations and always seek to offer our clients the fullest advice and best care possible. Our exceptional reputation and Royal Warrants are your guarantee of our first class service and is a mark of the personal approach we take with each and every client.

For more information on our Lifetime Diamond Promise or to make an appointment for your annual inspection, please use our showroom locator to contact your nearest boutique.

Contact Us

If you can’t find what you’re looking for, our customer service team who will be happy to assist you with any questions you have.

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Boutique Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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