Lifetime Diamond Promise

At Mappin & Webb we want to keep your diamonds looking as beautiful as the day you first acquired them.

That's why every diamond from Mappin & Webb is accompanied with a lifetime Diamond Promise and a guarantee that our master craftsmen will carefully inspect and clean them once a year for the next decade.

We also offer a comprehensive range of services including repairs and valuations and always seek to offer our clients the fullest advice and best care possible. Our exceptional reputation and Royal Warrants are your guarantee of our first class service and is a mark of the personal approach we take with each and every client.

For more information on our Lifetime Diamond Promise or to make an appointment for your annual inspection, please use our showroom locator to contact your nearest boutique.

Contact Us

If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.

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Boutique Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secured Trust Bank PLC trading as V12 Retail Finance and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status, minimum spend applies. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.

*Next day delivery available on most items. See product pages for more information.