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Jewellery Cleaning Service

While most jewellery can be cleaned at home, some pieces are especially delicate or require a specialist’s touch. We think all jewellery benefits from being cleaned and inspected professionally at least once a year and our team can help keep yours as beautiful as the first day you wore it.

It doesn’t matter how careful you are with your beloved jewellery – dirt, marks, blemishes or scratches can still be acquired simply through age or everyday wear. Soaps, perfumes and dust are just a few of the substances that can dim the shine of stones, chains and pearls, making them appear dull and lifeless. Although most pieces can be cleaned at home, sometimes a delicate item may require specialist cleaning to avoid any lasting damage.

That’s where we come in. To help keep your jewellery in excellent condition, we recommend you have your jewellery professionally cleaned every year. We can remove scratches and polish stones to return your special pieces to their former brilliance. Our expert craftsmen will also look out for even the slightest signs of wear and tear, suggesting any essential repairs you might wish to undertake before problems develop.

Finally, remember that with our Mappin & Webb Care programme, any jewellery you purchase from us comes with a free annual in-store clean and inspection and a free jewellery cleaner or diamond dazzle stick for diamonds to ensure your jewels sparkle.

For more information or to make an appointment, please contact your nearest showroom.

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If you can’t find what you’re looking for, our customer service team who will be happy to assist you with any questions you have.

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Boutique Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.

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Mappin & Webb Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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