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- Engraving, Restoration & Straps
Engraving, Restoration & Straps
Engraving
There are many ways to personalise your watch, but none are as timeless or as unique as engraving. Whether it’s to mark a significant birthday or anniversary, or a milestone occasion – for yourself or a loved one – we can engrave the case or case back of your chosen timepiece to make it extra-special. Our expert engravers can take on all manner of briefs, from initials to family crests. Ask us what’s possible – you may well be surprised.
Restoration
We don’t want it to happen, we don’t expect it to happen, but in the unlikely event that something does happen, regardless of how careful you are with your watch, there are very few repairs that our expert watchmakers can't undertake. Our technicians will do everything they can to help.
Each watch has a different story so will have different requirements. That’s why our specialist technicians are trained to look at watches of any age, regardless of brand or type and will do everything they can to help restore it. Certain watches may be returned to the manufacturers to undertake a repair, while others will be managed by our own technicians, some of whom work in our showrooms, so your watch may not even have to leave the building.
Pure metals can be revived, and in some cases, movements rebuilt, leaving you with a watch that looks and feels almost new.

Straps
We can also update your timepiece by simply updating its strap, whether as a replacement for the worn-out original or as an alternative to add to your watch wardrobe. We offer a range of styles – please visit your nearest store for further information.
Onsite Watch Technicians
The following Mappin & Webb showrooms have highly trained watch technicians who work on our repairs and restorations.
If you have a refurbishment and restorations enquiry you’d like to discuss with our team, please contact your nearest boutique.

Contact Us
If you can’t find what you’re looking for, our customer service team who will be happy to assist you with any questions you have.
Find Out More
Boutique Locator
You can visit us if you’d prefer to discuss your required service in-person. Use our Boutique Locator tool to locate your nearest store.
Go to Boutique Locator
Mappin & Webb Care
If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.
Find Out More© 2022 Mappin & Webb
Mappin & Webb is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secured Trust Bank PLC trading as V12 Retail Finance and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg trading as PayPal Credit. Watches of Switzerland Company Limited is authorised by the Finance Conduct Authority. Our registration number is 308710. Credit provided is subject to age and status. Terms and Conditions apply. UK residents only. We may receive a commission if your application is successful, and the amount may vary depending on the product chosen and the amount of credit taken out.