Here to Help

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Contact Information

For enquiries relating to specific orders, or for general questions please contact mwenquiries@mappinandwebb.com

If you would like to provide us with general feedback, perhaps in relation to a recent visit or order, please email customer.relations@thewosgroup.com

If our service has fallen below your expectations and you are not entirely happy with your recent experience, please raise a formal complaint by contacting customer.relations@thewosgroup.com


Opening Hours

Our Customer Support is available during the following times:

  • Monday-Friday: 9:00am - 5:00pm
  • Weekends: CLOSED
  • Bank holidays: 9:00am - 5:00pm

Postal Address

If you would like to send correspondence by post, please write to:

Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT